Navigating Toy Logistics: A Guide to Our Shipping Policies
Understanding the logistics and policies behind your toy order can ensure a smooth and delightful experience. Shipping toys involves specific considerations, from accurate classification to careful handling, to make sure every package arrives safely and on time.

Classification and Compliance
Every toy shipped is categorized using a Harmonized System (HS) code, which determines the applicable duties and regulations. For most plastic or electronic toys, the core HS code falls under Chapter 95 . It is crucial that the correct, item-specific code is applied—such as for battery-operated toys—to prevent customs delays. We stay updated on international shipping restrictions, including safety standards for materials and batteries, to ensure full compliance with the regulations of the destination country .

Shipping Rates and Delivery Times
We offer a range of shipping options to meet your needs. For customers in the domestic market, we provide standard shipping that typically delivers within 3–7 business days. To enhance value, we are pleased to offer free standard shipping on all orders over a certain threshold (e.g., $50) . Handling time is typically 24 hours, and once your order leaves our warehouse, you will receive a tracking number to monitor its journey in real-time .

International Shipping and Customs
For international orders, the price displayed on our website does not include duties, taxes, or brokerage fees. As the customer, you are responsible for any applicable import charges, which will be collected either at checkout or upon delivery . To avoid unexpected costs, we recommend checking with your local customs office. Accurate and complete documentation, including commercial invoices with detailed product descriptions, is prepared to help facilitate smooth clearance .

Packaging and Returns
We understand toys are precious. That is why we use sturdy, double-walled boxes and protective materials like bubble mailers for smaller items to prevent damage during transit . If an item arrives damaged, please contact us immediately with photos so we can process a replacement or refund. Most returns are accepted within 30 days of delivery for items in their original packaging